{"id":1443,"date":"2025-04-29T12:52:14","date_gmt":"2025-04-29T10:52:14","guid":{"rendered":"https:\/\/tlg.webmast.pl\/?page_id=1443"},"modified":"2025-06-16T10:05:12","modified_gmt":"2025-06-16T08:05:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/tlgltrans.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ \u2013 FREQUENTLY ASKED QUESTIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Got questions? Here are the answers we give most often.
Simple, clear, and helpful \u2013 just like our service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How long does delivery take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The shipping time from Poland to the UK is usually 3 to 5 working days<\/strong><\/p>

It depends on the route, customs clearance and road conditions. In the case of some regions (e.g. Podkarpacie, Podlasie) the time may be slightly longer.<\/p>

We always inform you about the planned delivery date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I ship furniture or a motorbike? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes \u2013 we transport everything from boxes to vehicles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to prepare? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To prepare for transportation:<\/p>

  • Secure things \u2013 especially glass, electronic equipment and furniture (foil, cardboard, tape).<\/li>
  • Have basic information<\/strong> for customs clearance at hand (e.g. list of contents).<\/li>
  • When moving, it is worth labeling the boxes \u2013 this makes unloading easier.<\/li><\/ul>

    If you have any questions, we will be happy to help, advise and help you prepare your cargo!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I pay after delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Payment is made before unloading the goods<\/strong> - thanks to this we have clarity, and the entire process runs smoothly and safely.
    You give us your trust - we deliver your parcel.
    We accept transfers and cash on delivery in Poland.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What is the difference between door-to-door and the option with an intermediary? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    • Door-to-door: one driver, no reloading = safe, direct delivery.<\/li>
    • Courier option: cheaper, ideal for smaller parcels, includes local pickup.<\/li><\/ul>

      The choice depends on your needs \u2013 we will always advise the best solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Do you issue invoices? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes \u2013 for individuals and companies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      What documents do I need for customs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Usually a simple content list. We\u2019ll advise if more is needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Can I send personal or used items? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes \u2013 clearly label them (e.g. \"Used clothing \u2013 10 kg\").<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      Do you support regular B2B shipments? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes! Flexible terms, regular routes, great pricing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      How do I pack a parcel? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Strong boxes, padding, no empty spaces \u2013 we\u2019ll handle the rest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      FAQ \u2013 Najcz\u0119\u015bciej zadawane pytania Masz pytania? \u015awietnie trafi\u0142e\u015b \u2013 zebrali\u015bmy odpowiedzi na te, kt\u00f3re s\u0142yszymy najcz\u0119\u015bciej.Sprawd\u017a, jak dzia\u0142amy, co mo\u017cesz wys\u0142a\u0107 i jak przygotowa\u0107 si\u0119 do transportu. Ile trwa transport? Czas transportu z Polski do Wielkiej Brytanii wynosi zazwyczaj od 3 do 5 dni roboczych. Zale\u017cy to od trasy, odprawy celnej oraz warunk\u00f3w drogowych. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1443","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"yoast_head":"\nFAQ \u2013 Najcz\u0119stsze Pytania o Transport i Przesy\u0142ki | Tlgltrans.pl<\/title>\n<meta name=\"description\" content=\"Masz pytania o transport Polska\u2013UK, przeprowadzki lub przesy\u0142ki kurierskie? 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